Privacy Policy

1. Introduction

Kalyani Consulting LLC ("Company," "we," "our") operates kalyani-consulting.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site, purchase our products or services, or interact with us.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide

• Name, email address, phone number, and billing address (provided during checkout or contact forms)
• Organization name, title, and role (provided during discovery calls or program enrollment)
• Payment information (processed securely by Stripe; we do not store card numbers on our servers)
• Email address when subscribing to our mailing list or downloading free resources
• Information shared during coaching sessions, grant engagements, or workshop participation

2.2 Information Collected Automatically

• IP address, browser type, device type, operating system
• Pages visited, time spent on pages, referring URL
• Cookies and tracking pixels (see our Cookie Policy for details)

3. How We Use Your Information

• To process purchases and deliver products and services
• To communicate with you about your orders, programs, and account
• To send marketing emails, newsletters, and promotional content (with your consent)
• To improve our Site, services, and user experience
• To run advertising and retargeting campaigns
• To comply with legal obligations

4. Third-Party Service Providers

We share your information with the following third-party providers who help us operate our business. Each processes data according to their own privacy policies:

4.1 Payment Processing

Stripe processes all payments. Your payment card details are transmitted directly to Stripe and are never stored on our servers.

Stripe Privacy Policy

4.2 Email Marketing

Mailchimp manages our email list and sends marketing emails, post-purchase sequences, and newsletters. When you provide your email address through a purchase, download, or signup form, it is added to our Mailchimp account. You can unsubscribe at any time using the link at the bottom of any email.

Mailchimp Privacy Policy

4.3 Advertising and Analytics

• Meta (Facebook) Pixel: We use the Meta Pixel on our Site to measure advertising effectiveness, build custom audiences, and run retargeting campaigns. This pixel may collect data about your browsing behavior on our Site. Meta Privacy Policy
• Google Analytics: We use Google Analytics to understand how visitors interact with our Site. This collects anonymized usage data. Google Privacy Policy

4.4 E-Commerce and Checkout

WooCommerce and CartFlows power our checkout process. Order data (name, email, billing address, purchase history) is stored in our WordPress database. We use reasonable security measures to protect this data.

4.5 Video and Workshop Delivery

Workshop replays and coaching session recordings may be hosted on third-party platforms (such as Zoom or Vimeo). Your name and email may be shared with these platforms for access purposes.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies. For full details, please see our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Purchase records are retained for accounting and tax purposes as required by law. You may request deletion of your data at any time (see Section 9).

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Users and GDPR

The Company operates in the United States (Ohio). If you are accessing the Site from the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, please be aware that your data will be transferred to and processed in the United States.

If you are subject to the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to request erasure of your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

To exercise any of these rights, contact kalyani@kalyani-consulting.com. We will respond within 30 days.

9. Your Rights and Choices

9.1 Email Opt-Out

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. Transactional emails (order confirmations, program updates) will continue as necessary.

9.2 Cookie Preferences

You can manage cookie preferences through our cookie consent banner or your browser settings. See our Cookie Policy for details.

9.3 Data Deletion

You may request deletion of your personal data by emailing kalyani@kalyani-consulting.com. We will process your request within 30 days, subject to any legal retention requirements.

9.4 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact kalyani@kalyani-consulting.com.

10. Children's Privacy

Our Site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.